Privacy Policy
The Privacy Policy sets the principles which govern the processing of personal data carried out within the use of this website and the subscription and provision of the services offered therein. This Privacy Policy is governed by the provisions of applicable legislation on privacy and personal data protection, most specifically, Personal Data Protection Act 2012 (“PDPA”). The Nutrition Clinc (Singapore) Pte Ltd reserves the right to amend this Privacy Policy, when such amendment is necessary in view of the activities it undertakes and if required by the applicable legal framework. The protection of your personal data is important to us, and we comply with the requirements of the Personal Data Protection Act 2012 (PDPA) in respect of the collection, use and disclosure of your personal data.
What types of personal data do we collect?
We may collect and hold personal data of persons/entities including but not limited to customers, job applicants, service providers, and other people who we may come into contact.
Examples of such personal data include biodata, contact details, account information and your preferences, queries, requests and feedback.
How do we collect your personal data?
The ways in which we may collect your personal data include (but are not limited to) collecting directly or indirectly from you or your authorized representatives in the course of, you signing up for alerts or newsletters, you visiting our websites, you applying for a job with us, you participating in our marketing or promotional events, you using our products or services, you contacting us with your queries, requests or feedback, our conducting or completing of transactions, and our conducting of interviews.
What kind of purposes do we collect your personal data for?
In general, we may use your personal data for the following purposes:
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Conducting and completing transactions (e.g. processing orders and payments; providing products or services that have been requested);
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Providing customer service (e.g. responding to queries and requests; informing you about service status and product updates; sending you alerts and newsletters);
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Conducting marketing promotions (e.g. sending of alerts, newsletters, marketing materials and invitations from us wholly or through affiliation with third parties);
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Complying with applicable laws, regulations and other requirements (e.g. providing assistance to law enforcement agencies, regulatory authorities and other governmental agencies; performing internal audits);
How do we use and/or disclose your personal data?
We will only use, disclose and/or transfer your personal data for the purposes you have been notified of and consented to or which are permitted under applicable laws and regulations.
Who do we share your personal data with?
Depending on the product or service concerned, personal data may be disclosed or transferred to:
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Other divisions or organizations within our group of companies;
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Our joint venture/ alliance partners;
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Our service providers and specialist advisers/institutions who have been contracted to provide administrative, financial, legal, accounting, information technology, marketing, research or other services;
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Other insurers, credit providers, courts, tribunals, law enforcement agencies, regulatory authorities and other governmental agencies as agreed or authorized by law;
How do we manage, protect and store your personal data?
We regard breaches of your privacy very seriously and we have implemented reasonable measures to protect your personal data from unauthorised or accidental access, processing or loss by implementing appropriate physical, electronic and supervisory controls. However, you will appreciate that it is not for us to perfectly secure your personal data from cyber-attacks,such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or destruction of your personal data arising from such risks.
The Act also requires us not to store personal data longer than necessary. We will cease to retain your personal data when we no longer require such personal data for the purposes we originally notified you of or for any business or legal needs.
How do we keep personal data accurate and up-to-date and how to exercise your right to correct the personal data we hold of you?
We endeavour to ensure that the personal data we hold about you is accurate and up-to-date. We realize that such personal data changes frequently with changes of address and other personal circumstances. We encourage you to write to us at info@thenutritionclinic.com.sg as soon as possible in order to update any personal data it holds about you.
How to exercise your right to access the personal data we hold of you?
You may contact us at info@thenutritionclinic.com.sg to make a request to access the personal data we hold about you. We will require you to verify your identity and to specify what data you require.
How to exercise your right to withdrawyour consent?
Please write to us at info@thenutritionclinic.com.sg to make a request to withdraw your consent.
What if you have a complaint or enquiries regarding The Nutrition Clinic’s Data Privacy Policy, and the collection, use and disclosure of your personal data by us?
You can contact by writing to: info@thenutritionclinic.com.sg. The personal information (such as your name, mobile number, email and mailing address) that you provide when you use the site will be kept confidential and will not be disclosed to third parties except where it is part of providing a service to you, such as for responding to your inquiries. or except where such entities have been authorized to carry out specific legislative services.
Updates to this Policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.